Messaging Terms & Conditions

Types of SMS Communications

If you have consented to receive text messages from Cotti-Johnson HVAC, Inc., you may receive text messages related to any of the following:

  • Scheduling
  • Appointment confirmation
  • Upcoming appointment reminders
  • Service reviews
  • Marketing messages
  • Discounts and specials
  • General information

Message Frequency

SMS message frequency varies. For example, you may receive more messages after scheduling a service, as we may send service updates and information about your technician or service.

Potential Fees for SMS Messaging

Standard message and data rates may apply. Contact your wireless provider for more information.

Opt-In Method

You have Opted-In for SMS messaging from Cotti-Johnson HVAC, Inc. through intake forms on our website, cottijohnsonhvac.com

This agreement for SMS will not be shared with third parties for marketing purposes.

Opting-Out of SMS Communication

You can opt out of SMS messaging from Cotti-Johnson HVAC, Inc. at any time by replying STOP to any of our SMS messages.

Once opted out, you will no longer receive SMS communication from us. You can text “START” at any time to opt back in.

Customer Care

Text ‘HELP’ for assistance or email info@cottijohnson.com for support.